What will happen at my outpatient appointment?

Important things for you to know about your appointment are:

I will always ask you before you come into the appointment if you would like to be seen on your own for part or all of your appointment. Often young people choose to be seen on their own first and their parents come up towards the end to fill in gaps about younger years which you might not know and to hear the treatment plans.

If you are old enough to make your own decisions it is up to you how much information I share with your parents. I will explain this to you when we first meet in detail, but generally if you do not want information shared, I have to respect that confidentiality, unless I believe you or someone else is at serious risk, then I might have to tell someone to protect you but it might not be a parent. I always tell you if I have to share information with someone before I do it. At the end of the session I check with you who can have copies of your clinic letters.

The initial meeting we have takes up to 90 minutes. Follow up sessions are usually between 30 minutes and an hour depending on how much time you need to talk and I always want to ensure you have all your questions answered.

I do not take blood tests or physically examine you in my clinic. If anything like that is required I would get your permission to ask your GP to do this at a later date.

If your parents want to talk to me for some of the time on their own, I generally agree to this but I will not disclose information you have told me not to share during my time with them. If you are under 18 and your parent wants a discussion with me on your own, they will need to bring an adult to stay with you in the waiting area as I cannot leave you sitting on your own due to adult patients potentially being in the clinic too and clinic safeguarding procedures.

What others have said…

  • It was great to know that I could talk at last about how I was feeling with someone who really understood and did not get cross, or judge me

    Bethany Age 16
  • I did not want to go to the appointment at first but now I am so pleased I did. It was one of the best things I have ever done. I feel so much happier now I have had treatment and there was nothing intimidating about any of the appointments. Dr Hayley (Dr van Zwanenberg) is great, she really listens and she knows what she is talking about

    Jonny Age 17
  • When I first saw Dr Hayley, we told each other jokes, she had some quite good ones which I did not get at first but she explained. I played with some of her toys, the pin art was my favourite. She worked out I have autism and she told me all about it. My mum and dad now get why I like doing things on my own and why I am different sometimes from my brother and sister

    Brad Aged 8